Support

When will Readtape be available?

Readtape is available now. Download it from the App Store.

What devices does Readtape support?

Readtape is an iOS app. Android support is something we're thinking about for the future.

Is there a free plan?

Yes. Readtape offers a free tier with core reading-tracking features. Paid plans will unlock additional features like unlimited audiobook storage and advanced family stats.

How do I cancel my subscription?

Subscriptions are managed by the app store you purchased through. On iPhone, go to Settings → Apple ID → Subscriptions, find Readtape, and tap Cancel Subscription. If you subscribed on Android, open Google Play → Menu → Payments & subscriptions → Subscriptions, select Readtape, and tap Cancel subscription.

How do I delete my account and data?

You can delete your account from within the app's Settings screen, or from our account deletion page if you no longer have the app installed. All your personal data and reading activity will be permanently deleted within 30 days. If you need help, email [email protected].

How do I request a refund?

Refunds are handled by the store that processed your purchase, not by us. For App Store purchases, visit reportaproblem.apple.com and sign in with your Apple ID. For Google Play purchases, visit your Google Play order history and request a refund on the Readtape order.

Is my family's reading data private?

Yes. Your data is used only to provide the Readtape service — we don't sell it or use it for advertising. See our Privacy Policy for full details.

Something else?

Email us at [email protected] and we'll do our best to help.